Hardware RepairSLA-driven IT maintenance & support services for desktops, laptops, & enterprise equipment. Minimize downtime, reduce costs, ensure uptime, and enhance user satisfaction.
Service ManagementRevolutionizing IT service consumption through design, delivery, and management. We enable business goals by leveraging frameworks, technologies, and skilled teams. Our services include first call resolution, operational governance, and contract reporting, ensuring seamless operations and customer satisfaction.
Incident ManagementSwift incident management: Minimize disruptions, resolve issues promptly, and ensure minimal impact for uninterrupted business operations.
Monitoring ServicesNext-Gen 24x7 Monitoring Centre integrates with managed services tools to monitor and control customer systems, databases, networks, and devices. With real-time input data, visual representation, and predictive insights, the Centre delivers proactive services through alerts, incident control, data feeds, and optimization drivers, empowering informed operational decisions for enhanced performance and governance.
Basic Third-Party ManagementEfficient third-party management. Mitigate risks, optimize vendor relationships, ensure seamless integration, and drive business performance with streamlined processes and effective collaboration.